Privacy Policy

1. Information We Collect

1.1 Personal information you provide.

We collect information you voluntarily provide when:

• Creating an account or submitting an enquiry (name, email, phone number)

• Expressing interest in a programme (educational background, professional experience)

• Participating in surveys or feedback forms

• Contacting customer support

• Engaging with our advisors during a counselling call

1.2 Automatically collected information.

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, time spent, features used)

• Search queries and preferences

• Cookies and similar tracking technologies

1.3 Information from third parties.

We may receive information from social media platforms (if you register via social login), our university partners (regarding your admission status), and analytics providers.

2. How We Use Your Information

Service delivery — process your enquiry, connect you with the right university partner, provide advisor support, and respond to your questions.

Personalisation — recommend relevant Programs based on your interests and customise your experience on our site.

Communication — send updates about your enquiry, notify you of new Programs, and (with your consent) send promotional materials.

Improvement & analytics — analyse how visitors use our platform, develop new features, and maintain platform security.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• University partners: When you enquire about a specific programme, we share your details with the relevant university partner so they can process your application and admission.

• Service providers: Third-party providers who support payment processing, data analytics, email delivery, hosting, and customer support.

• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• Legal requirements: If required by law, court order, or governmental authority, or to protect our rights, property or safety.

• With your consent: When you have given explicit consent for us to share your information with a specific third party.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information, to object to certain processing, to request data portability, to withdraw consent at any time, and to opt out of marketing communications. To exercise these rights, contact us at info@acadright.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyse platform usage, and improve your experience. You can control cookies through your browser settings, though disabling them may limit certain features.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, considering the sensitivity of the information, legal requirements, and the risk of harm from unauthorised use. When no longer needed, we securely delete or anonymise it.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information without parental consent, please contact us so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We take appropriate safeguards to ensure your information remains adequately protected.

10. Changes to This Privacy Policy

We may update this policy from time to time. Material changes will be posted here, reflected in the “Last updated” date, and communicated by email where we have your address.

11. Contact Information